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Why It's Okay to Ask for Help When Building Your Online Sales

  • Writer: isilvano3
    isilvano3
  • Mar 28
  • 3 min read

Updated: Apr 3

Calculator, papers, and an open notebook with a yellow pen on a desk. A sticky note reads "Need Help?" in black ink.

Running an online business is nothing short of a rollercoaster. From mastering inventory management to cracking the maze of digital marketing, the challenges can feel overwhelming. If you've ever felt that selling online is hard, rest assured you're not alone. But here's the thing—not only is it okay to ask for help, but it's often the smartest move you can make as a small business owner or eCommerce entrepreneur.   

  

Acknowledging the Challenges of Selling Online   

Whether you're just starting to grow your online store or looking to scale your eCommerce operation, everyday struggles surface.   


Learning the nuances of eCommerce: The world of online sales has its jargon, platforms, and tactics. From choosing the right website host to understanding SEO, there's a steep learning curve, especially for beginners.   

  • Competing in a crowded market: Digital storefronts are easier than ever to set up, but standing out in a sea of competitors? Not so simple.   

  • Mastering digital marketing: Paid ads, organic content, email marketing, and social media; knowing where to put your energy and money requires expertise.   

  • Handling tech hurdles: Managing website glitches, payment methods, or integrating shipping options can leave you scratching your head.   

  • Sustaining growth: Turning a passion project into a sustainable online business takes strategy and proper guidance.   

  

Why Asking for Help is a Strength, Not a Weakness   

If you've been hesitating to seek help, shifting your mindset is important. Asking for assistance is not an admission of failure; it's a proactive step toward success.   

  • Expert Guidance Helps You Navigate Pitfalls: You don't have to reinvent the wheel. Tapping into the expertise of mentors, consultants, or platforms like Jasper provides you with tailored advice for your unique challenges.   

  • Save Time and Energy: Why spend months figuring out the best strategies when professionals can guide you in weeks? Time is money in eCommerce, and learning from others' experiences will accelerate your progress.   

  • Stay Focused on What Matters Most: As a small business owner, your energy is finite. Seeking support for complex areas of your online business, like digital marketing or website optimization, allows you to focus on your product and customers.   

  • You Build Better Connections: Asking for help opens doors to networking opportunities. Finding a mentor for online sales or joining small business communities can lead to long-term growth partnerships.   

  

How to Get Help with Selling Online   

There's no shortage of resources to help you overcome the hurdles of building a thriving online business. Here are some of the best ways to get started.   


Find a Mentor or Consultant   

Look for experienced professionals specializing in eCommerce, digital marketing, or small business growth. Platforms like SCORE or LinkedIn make connecting with mentors who can offer priceless insights easily.   


Join Online Communities of Entrepreneurs   

There's strength in numbers. Joining communities of like-minded entrepreneurs on Facebook groups, forums, or even Slack channels can provide you with candid advice from people who've been in your shoes.   


Leverage AI Tools Like Jasper   

From crafting engaging product descriptions to refining your email campaigns, AI tools can boost your creativity while tackling mundane writing tasks. Jasper, for example, is your content co-pilot for blogs, website copy, or even ad campaigns. It's like having an extra team member who works 24/7.   


Take E-Commerce Courses and Webinars   

Learning from experts in structured settings can be one of the quickest ways to gain confidence. Platforms like Udemy, Coursera, or Shopify's free resources are great places to start.   


Use E-Commerce Support Services   

Many platforms, like Shopify or BigCommerce, offer customer support and onboarding specialists to help you figure out challenges. Use these resources whenever possible.   

  

Reframing Challenges as Opportunities   

It's natural to encounter challenges when building an online business, but it's important to reframing these moments as stepping stones. With the proper guidance, challenges can translate into growth opportunities.   

  • Low Traffic? Learn from digital marketing pros who can help you unlock the secrets of SEO or paid social ads.   

  • Overwhelmed by Data? Use analytics platforms and tutorials to turn numbers into actionable strategies.   

  • Stuck on Branding? Work with creatives or leverage AI writing assistants like Jasper to craft a unique tone and content strategy.   


Remember, every hurdle is a chance to learn and evolve. With the right resources and persistence, what feels like an obstacle today might just become the foundation of your future success.   

  

The Power of Community and Support   

Building a business can sometimes feel isolating, but it doesn't have to be. Lean into the sense of community built around small businesses and entrepreneurs. Remember, there's no shame in seeking help when starting or scaling; the most successful eCommerce entrepreneurs will tell you they wouldn't be where they are today without it.   

 

 

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