Amazon Account Management
Beyond branding and marketing, Pelz Gear handles the hands-on operational work that keeps an Amazon account running smoothly behind the scenes. From fixing catalog errors to tracking down reimbursements for lost or damaged inventory, we manage the details sellers often don't have time for — but that directly affect cash flow and account health. Our team stays inside your account daily, monitoring shipments, resolving discrepancies, and following up with Amazon until issues are actually closed out, not just filed.
Catalog Issues
We identify and fix listing errors, suppressed products, variation mismatches, and content conflicts — resolving the root cause so the same issue doesn't keep resurfacing month after month.
Case Management
We open, track, and follow up on Seller Central cases from start to finish, including reimbursement claims for lost or damaged inventory, FBA fee discrepancies, and shipment reconciliation issues, pushing each case until it's resolved instead of letting it sit in the queue.
End-to-End Management
We take ownership of the full operational picture: inventory and fulfillment tracking, shipment reconciliation, fee audits, and account health, acting as the team that catches problems before they cost you money.
Promotions
We plan and execute deals, coupons, and Lightning Deals timed around key shopping events, while making sure the operational side- inventory levels, fulfillment readiness, and listing accuracy- is solid enough to support the push.